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Pegasus Residential

Engaged Employer

Lacking the important three: Accountability, Authenticity, and Transparency - Community Manager Pegasus Residential Employee Review

1.0
Apr 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, and PTO but none of this matters when you are disrespected from higher management. Their isn’t anything else I can say that is a pros. The cons completely out weigh the pros with this company.

Cons

Salary does not correlate with work-load, NO WORK-LIFE BALANCE AT ALL, corporate does not hold themselves accountable, absolutely no internal training. Pegasus Residential is a company that runs blind-eyed and with their noses in the air. The most important task for them at the end of the day is to make as much money as possible, it doesn’t matter how dirty they may have to do it. Not only do they not care about their employees but they do not care about their residents either. In my opinion, this is very important as your product is properties and the residents whom reside in them. Corporate management (VP and above) do not care about their employees or building a strong, solid lower management team, they just want warm bodies and will replace you with no insight on to why you want to leave. The amount of accountability that they force on their managers on-site in extremely unrealistic. For example, I was told, “this isn’t a 40 hr a week job” when I first was hired. They assume you will work 10-14 hour days and will expect you to do so without any reward or verbal affirmation. No one in upper management ever wants to hold themselves accountable. They love to point fingers and blame, and yes, that is never at themselves, they will always blame the manager and on-site staff and will never attempt to be helpful or constructive with their criticism. You are de-valued and under-appreciated majority of the time. The VP I dealt with loved to hear himself speak, in fact, on numerous occasions I witnessed him tell a group of staff how smart he was and how nothing would get without him. However, he would only come to the community maybe once a year, if that. When he did come, he would create a high-tension environment with his sad-attempt at feeling powerful while disrespecting staff/managers whom work insanely too hard to create a profitable, smooth community. Lastly, HR is aware of his unprofessional behavior and never does anything to resolve this extremely un-balanced, toxic environment.

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Pegasus Residential Response
8y
It truly saddens us that you had this experience. It couldn’t be further from our philosophy. This isn’t the Pegasus I know and love. We are going to great lengths to make sure Leadership is spreading appreciation, coaching and work- life balance. We want our team members to stay a long time (you were here 5+ years) and be happy. The almighty dollar is actually not our goal. We want to be the best career for those that choose property management. If you would like to discuss your experience further, PLEASE email me or call me, wdorchester@pegasusresidential.com or 843-442-2070. My door is open.

Explore other reviews about Pegasus Residential

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pegasus Residential is a company that genuinely invests in its people and promotes a culture of accountability, collaboration, and growth. Leadership is accessible and supportive, and associates are empowered to make decisions that positively impact their communities. There are meaningful opportunities for career advancement, and the company encourages continuous learning and professional development. The focus on resident experience, operational excellence, and team success creates an environment where hard work is recognized and employees are set up to succeed.

Cons

The multifamily industry is fast-paced, so priorities can change quickly. It requires flexibility, strong communication, and the ability to adapt, but those challenges also create opportunities to grow professionally.

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Pegasus Residential Response
1w
We truly value and appreciate your honest feedback. Providing an environment where our team members feel supported and see opportunities for growth and advancement is important to us, and it is encouraging to hear we are on the right track. Rest assured, we remain committed to making this a great place to work and will continue to find ways to enhance our team members' experience.
5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Use of (Maintenance app) helps stay organized - I started two months ago and already I feel my opinion is extremely respected by Property Manager and Regional Manager - Encouraged to learn. Do thing the right way instead of cutting corners. - Easy access to Company Policy. Never an unanswered question I'm genuinely happy at this job. I found purpose in my days that I had lost in my previous career.

Cons

Genuinely, I dont have any specific cons at this moment regarding Pegasus. Maybe implementing more security cameras but thats more of a property issue than company.

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Pegasus Residential Response
1mo
Hello, your five stars just made our day! We are truly honored to know that you feel so positively about so many aspects of our service and this community. As a valued resident, it makes our day to see your words of praise for our efforts.
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