This job - Customer Experience Associate Pella Employee Review

2.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

I am unable to find pro

Cons

No pay raises. Unreasonable expectations. Only get criticism for working from leadership. Not like regular job, they do not seem glad when you show up and do your best day after day after day after day.

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Pella Response
7mo
Thank you for sharing your feedback and for your years of service with us. We’re sorry to hear that your experience did not meet expectations. We take concerns about compensation, workload, and leadership seriously and invite you to contact Pella HR Services or access the MyHR portal to address any concerns. Your input is valuable and helps us identify areas where we can do better.

Explore other reviews about Pella

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Pella offers a strong culture with a genuine focus on people, quality and community. I appreciate the collaborative environment and the pride people take in the work we do. It’s a place where your contributions matter and you feel connected to the bigger picture.

Cons

No major downsides based on my experience.

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product, hours were good, and good culture overall. I worked there for well over 10 years and was very sad to leave.

Cons

The Birmingham branch went through several owners during my long tenure with the company. Each owner had its pros and cons. Eventually Birmingham was bought out by the corporate office. The company constantly changing owners gave alot of anxiety and employees were often left feeling a lack of stability. There is not alot of room for growth and the starting pay is not the best, unless you are in Trade sales.

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