7y
Thanks for your feedback - it's great to hear about your team's comradery! The made-to-order nature of our products can impact hours when many customer orders come in. Our team prepares for this in several ways, including adjusting staffing, but we know we can continue to improve and there are active efforts to do so. We agree that saying "thank you" is an important business practice and we will share your feedback with the Sioux Center team. From us, thank you for your service and commitment to Pella!