Family oriented Company - Customer Service Representative Pella Employee Review

5.0
Dec 7, 2018
Recommend
CEO approval
Business Outlook

Pros

The people and the company have a moral fiber and compassionate attitude. Friendly environment. Competitive company with innovative ideas.

Cons

Sometimes the Continuous Improvements are not passed on to the next leader of a department and are lost or not on the calendar or lists for the next in line to keep up or improve on.

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Pella Response
7y
Hello, thanks for sharing your feedback. At Pella, we truly care about each other, our customers and our communities. We value your ideas and encourage you to share them with your team!

Explore other reviews about Pella

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Pella offers a strong culture with a genuine focus on people, quality and community. I appreciate the collaborative environment and the pride people take in the work we do. It’s a place where your contributions matter and you feel connected to the bigger picture.

Cons

No major downsides based on my experience.

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product, hours were good, and good culture overall. I worked there for well over 10 years and was very sad to leave.

Cons

The Birmingham branch went through several owners during my long tenure with the company. Each owner had its pros and cons. Eventually Birmingham was bought out by the corporate office. The company constantly changing owners gave alot of anxiety and employees were often left feeling a lack of stability. There is not alot of room for growth and the starting pay is not the best, unless you are in Trade sales.

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