Pella Corporation overall - Customer Service Representative Pella Employee Review

3.0
Jan 9, 2023
Recommend
CEO approval
Business Outlook

Pros

PTO every January 1st Flex Hours 5 Bereavement days ANR for slow days Working from Home

Cons

Can only use PTO a day in advance Customer service gets the pile of it in my department The production area gets 1 week off for Christmas , but that’s the only part of the entire Plant Customer service only gets that Monday off after Christmas

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Pella Response
3y
Hello, thanks for sharing your feedback. While our team members place different values on benefits, we complete a competitive analysis of our total rewards package to ensure it is well-rounded – this includes compensation, bonus programs, retirement benefits, medical premiums, holidays, and much more. If you'd like to provide more specific feedback, please email us at employerbrand@pella.com. Thanks for being part of the Pella team! -BB

Explore other reviews about Pella

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Pella offers a strong culture with a genuine focus on people, quality and community. I appreciate the collaborative environment and the pride people take in the work we do. It’s a place where your contributions matter and you feel connected to the bigger picture.

Cons

No major downsides based on my experience.

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product, hours were good, and good culture overall. I worked there for well over 10 years and was very sad to leave.

Cons

The Birmingham branch went through several owners during my long tenure with the company. Each owner had its pros and cons. Eventually Birmingham was bought out by the corporate office. The company constantly changing owners gave alot of anxiety and employees were often left feeling a lack of stability. There is not alot of room for growth and the starting pay is not the best, unless you are in Trade sales.

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