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Peloton Interactive

Engaged Employer

Working there - Customer Service Agent Peloton Interactive Employee Review

2.0
May 16, 2024
Recommend
CEO approval
Business Outlook

Pros

you are provided many resources that make it easy to help customers, useful in your first weeks

Cons

Concerns get ignored alot delivery partner is a pain to deal with many of my calls were going ungraded and when I asked about it I never got a response. It lead to my contract not being renewed... turn out my manager or person in charge of looking over me and a few others was arrested and peleton did nothing to help our group out. we weren't even aware and subsequently we got false negative marks

Explore other reviews about Peloton Interactive

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to work with awesome people

Cons

Uncertain times and uncertain leadership

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teammates Good benefits Meaningful Work

Cons

Company in constant flux Layoffs and reorgs every 6 months Lots of middle management Terrible leadership team Little to no growth opportunities

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