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PenAir Credit Union

Engaged Employer

Bad Culture - Anonymous employee PenAir Credit Union Employee Review

1.0
Jun 20, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good people at the credit union spread throughout the organization. Although many are fearful of upper management.

Cons

The management is morally bankrupt and have developed a horrible culture at the credit union. I do not recommend working for this credit union. The board of directors is obviously willfully absent in what is going on at the credit union.

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PenAir Credit Union Response
10y
Thank you for your feedback. We do apologize that your experience was not what you had hoped. Pen Air has made some changes to our business approach and our board of directors has been involved each step of the way. As with any change, some people will like it and thrive in the different environment, while others will feel it isn't for them. Our approach is centered on deepening the relationship with our members and based on our results is having the desired effect. Employees remain the key to our success and all levels of management are fully invested in their success and happiness. We wish you the best in your future endeavors.

Explore other reviews about PenAir Credit Union

5.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Health, vision and dental benefits , 20 days PTO from the get go. Extremely kind and genuinely care about meeting the needs and wants from their employees.

Cons

A driving map would have been cool so we don’t get lost .

3.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Credit union as a whole tries to create a good work environment, Benefits are good and 401k match was 8%

Cons

Extremely poor pay for amount of responsibility and risk. Most other departments had pay bands widened but ours stayed the same. Constant fighting between management in collections department. Extremely unprofessional upper management with continuous bullying of supervisors. Large Overlap between supervisors and managers duties with poor delegation of tasks between them. Huge difference in roles for individual contributors that are all the same pay grade. Extremely poor performers are not held accountable, some are terminated but others continue to create large amounts of extra work for others. The amount of workplace drama that is allowed is appalling and is caused by 2-3 employees that contribute little to nothing to the department. 4-5 employees went to hr about these issues and management immediately retaliated against this, everyone was automatically in trouble for something or another. Hr agreed with absolutely everything I brought up, but there was little that could be done without escalating this higher within hr. It really seemed like nothing would change. I left voluntarily and relocated out of state.

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