Time to seek excellence elsewhere!! - Member Service Representative PenAir Credit Union Employee Review

Health, vision and dental benefits , 20 days PTO from the get go. Extremely kind and genuinely care about meeting the needs and wants from their employees.

A driving map would have been cool so we don’t get lost .

Credit union as a whole tries to create a good work environment, Benefits are good and 401k match was 8%

Extremely poor pay for amount of responsibility and risk. Most other departments had pay bands widened but ours stayed the same. Constant fighting between management in collections department. Extremely unprofessional upper management with continuous bullying of supervisors. Large Overlap between supervisors and managers duties with poor delegation of tasks between them. Huge difference in roles for individual contributors that are all the same pay grade. Extremely poor performers are not held accountable, some are terminated but others continue to create large amounts of extra work for others. The amount of workplace drama that is allowed is appalling and is caused by 2-3 employees that contribute little to nothing to the department. 4-5 employees went to hr about these issues and management immediately retaliated against this, everyone was automatically in trouble for something or another. Hr agreed with absolutely everything I brought up, but there was little that could be done without escalating this higher within hr. It really seemed like nothing would change. I left voluntarily and relocated out of state.