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PenAir Credit Union

Engaged Employer

Incomprehensible - Member Service Advisor PenAir Credit Union Employee Review

1.0
Aug 28, 2018
Recommend
CEO approval
Business Outlook

Pros

The Credit Union the way it was before this administration. Longevity meant something. People helping people not trying to look good in front of the cameras.

Cons

Hiring people from the mall and send them through Teller training and MA training and placing them in a branch. Ludicrous practice. Employees that are loyal, hard working, dedicated and know how to operate a branch and aren’t given a chance without over a year of training. No wonder why only one person applied for the branch manager program. The way the managers are treated with the micromanaging that trickles down is too much. We are shopped, we have member surveys that are not accurate and forced to sell products the members don’t always want or we are put on PIPs and don’t get bonuses. The source is above the AVPs, they are puppets and one mistreated. You made the choice no need to humiliate. Cleaning house is the motto, no one does a thing about it. The members notice and word gets around the small community we live in. Members want to see employees that know them. It speaks volumes when employees stay to retire. And it doesn’t happen, the Managers and MA’s are forced out.

Explore other reviews about PenAir Credit Union

5.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Health, vision and dental benefits , 20 days PTO from the get go. Extremely kind and genuinely care about meeting the needs and wants from their employees.

Cons

A driving map would have been cool so we don’t get lost .

3.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Credit union as a whole tries to create a good work environment, Benefits are good and 401k match was 8%

Cons

Extremely poor pay for amount of responsibility and risk. Most other departments had pay bands widened but ours stayed the same. Constant fighting between management in collections department. Extremely unprofessional upper management with continuous bullying of supervisors. Large Overlap between supervisors and managers duties with poor delegation of tasks between them. Huge difference in roles for individual contributors that are all the same pay grade. Extremely poor performers are not held accountable, some are terminated but others continue to create large amounts of extra work for others. The amount of workplace drama that is allowed is appalling and is caused by 2-3 employees that contribute little to nothing to the department. 4-5 employees went to hr about these issues and management immediately retaliated against this, everyone was automatically in trouble for something or another. Hr agreed with absolutely everything I brought up, but there was little that could be done without escalating this higher within hr. It really seemed like nothing would change. I left voluntarily and relocated out of state.

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