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PenAir Credit Union

Engaged Employer

Values mean nothing - Member Advisor PenAir Credit Union Employee Review

2.0
Jan 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Federal holidays, great members, and decent management (Only branch management not the AVP, VP, COO, CEO).

Cons

You have a job title but expect to do way more, you are asked to do so much. With no compensation. This used to be the best company to work for. The values were strong and member focused. For a non-profit organization, you are expected to reach sales goals. Member owned - But they do nothing for the benefit of the members or staff. Staffing issues are horrible, be prepared to work mandatory overtime. They say its because they cant get people to work, but that goes back to them excepting to much out of you. This is a stressful environment with always changing rules and whats expected of you. They will not tell you until your review and then use that as a reason for you to not get the raise you deserve. The current staff at any location front or back office is completely drained and exhausted. Just going through the motions, that should say a lot about the type of environment this is.

Explore other reviews about PenAir Credit Union

5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

PenAir is a great place to work out, they care about their employees l, great benefits

Cons

Can be slightly stressful but they give you time to manage it also

3.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Credit union as a whole tries to create a good work environment, Benefits are good and 401k match was 8%

Cons

Extremely poor pay for amount of responsibility and risk. Most other departments had pay bands widened but ours stayed the same. Constant fighting between management in collections department. Extremely unprofessional upper management with continuous bullying of supervisors. Large Overlap between supervisors and managers duties with poor delegation of tasks between them. Huge difference in roles for individual contributors that are all the same pay grade. Extremely poor performers are not held accountable, some are terminated but others continue to create large amounts of extra work for others. The amount of workplace drama that is allowed is appalling and is caused by 2-3 employees that contribute little to nothing to the department. 4-5 employees went to hr about these issues and management immediately retaliated against this, everyone was automatically in trouble for something or another. Hr agreed with absolutely everything I brought up, but there was little that could be done without escalating this higher within hr. It really seemed like nothing would change. I left voluntarily and relocated out of state.

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