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PenTeleData

Part of Pencor Services

Engaged Employer

PenTeleData reviews

Stable company with good benefits, but limited advancement and below-market pay - Anonymous employee PenTeleData Employee Review

3.0
Jul 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual employees and work environment. Floating dress down days twice a week (charitable donation required). Some positions allow limited WFH days. Discounts on cable TV and internet. Generous PTO, paid holidays, pension, medical, dental and vision insurance. Yearly bonus if the company does well (subject to income tax). Holiday ham/turkey. Company sponsored picnic and theme park events. Tuition reimbursement (contingent on employment for one-year after graduation).

Cons

Below-market compensation for many positions. Nepotism/favoritism. Antiquated policies and software tools can add to frustration in performing the job. Redundant software and alert systems which could be consolidated. Many alerts, outages and maintenances could be automated but management refuses to innovate, reactive instead of proactive. Some tools are still in use since the 90s. Limited opportunities for advancement and training, particularly into specialized technical roles. Management quality and communication can vary significantly by department. Internal development and mentorship opportunities are inconsistent. Jump through hoops for modest raises i.e. certifications. Annual raise roughly 3% of salary. No cost of living adjustment in pay. $0.50/hour shift differential for on-call (only for actual on-call hours worked on top of salary).

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PenTeleData Response
1d
It’s true, we have some great extra perks and our employee benefits are truly unmatched in the industry. It sounds like you didn’t agree with our company’s policies, but in the big picture, with over three decades of serving our community, we’re doing something right. Increases in pay are based on merit and we’re proud that employees who are willing to continue their training and completing certifications have the opportunity to earn even more. Thank you for your time at PenTeleData and we wish you well going forward.

Explore other reviews about PenTeleData

5.0
May 13, 2019
Technical support representative
Recommend
CEO approval
Business Outlook

Pros

Friendly experienced and understanding management

Cons

Coworkers can be difficult at times

2.0
Jul 14, 2026
Technical support representative
Recommend
CEO approval
Business Outlook

Pros

Benefits and pension are the biggest pros

Cons

The pay and the increases to pay, and how you have to basically work for other companies

1
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PenTeleData Response
1d
Thank you for your review. PenTeleData is a partnership of local cable and telephone providers. Our partnership was founded on the basis of utilizing our resources to provide Internet service to the communities we serve, so without those shared duties, we wouldn’t exist. Increases in pay are based on merit and we’re proud that employees who are willing to continue their training and completing certifications have the opportunity to earn more. We also offer tuition reimbursement for employees who would like to continue their education and advance their careers. We wish you well in your future endeavors.
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