Does Pendo pay their employees well?

According to anonymously submitted Glassdoor reviews, Pendo employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Pendo. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Pendo?

43% of Pendo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pendo 3.1 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Pendo?

Account Executive (34) , Sales Development Representative (SDR) (17) , Sales (14) , Software Engineer (14) , Enterprise Account Executive (12) , Senior Account Executive (9) , Business Development Representative (BDR) (7) , Sales Engineer (7) , Customer Success Manager (6) , Sales Development Representative (5) , Senior Software Engineer (5) , Associate Software Engineer (4) , Commercial Account Executive (4) , Customer Success Manager (CSM) (4) , Engineer (4)

What are the pros of working at Pendo according to real employee reviews?

"Great people to work with" ((in 68 reviews)); "great benefits" ((in 30 reviews)); "Great teams and supportive environment!" ((in 17 reviews)); "The company actually lives by its core values." ((in 15 reviews)); "Great work/life balance" ((in 14 reviews))

What are the cons of working at Pendo according to real employee reviews?

"There is MAJOR turnover in senior leadership." ((in 29 reviews)); "Frequent layoffs which cause anxiety" ((in 15 reviews)); "Managers and leaders consistently slack after business hours and have expectations of turn around (sometimes in hours)." ((in 11 reviews)); "All of the great things about Pendo as a whole are overshadowed by poor management." ((in 10 reviews)); "New sales leadership is lost." ((in 8 reviews))

What are employees saying about Pendo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pendo layoffs and their outlook for job security at Pendo in 2026.

What are the top reviewed Pendo locations?

Raleigh , San Francisco , New York , Newark , Washington , Dallas , Texas City , San Antonio , Santa Barbara , Colorado Springs , Atlanta , Israel

Pendo reviews

Ask about internal eNPS - Technical Pendo Employee Review

3.0

Jul 16, 2019

Technical

Recommend

CEO approval

Business Outlook

Pros

Great coworkers. Rank and file employees are smart and pleasant people. The people you work with day to day are the best part of Pendo.

Cons

Ask about internal employee engagement surveys if you want to know what the culture is really like and how happy and engaged employees are. Negotiate if you do accept offer. There is no salary transparency and people in the same job can make very different salaries. There aren’t clear guidelines on how these decisions are made and it’s harder to get a raise or promotion once you’re in the door. It’s not uncommon for people to be let go on the spot with no notice or performance plan. Even when there is no malicious behavior and the company just decided to make “organizational changes” or that someone “isn’t a fit”.

Pendo Response

6y

Thank you for taking the time to provide feedback. We appreciate your commitment to making Pendo a great place. We agree that anyone considering a job at Pendo should ask about our eNPS. Transparency is a core value. Our eNPS is currently 56 (as of May 2019). This is down from two quarters prior, and our goal is to end the year at 75. To be brutally honest, I’m unsure whether we’ll achieve that goal. But I do know that we’re going to work hard and use the data to help inform our priorities and focus. From time to time, we do have to part ways with employees. It’s not something we enjoy— thankfully, it doesn’t happen very often. But in each case, individuals have received direct feedback and have been given the opportunity to improve. As a matter of respect to each individual, we don’t share performance details publicly, so it may not seem like the case, but it is absolutely the case. It is correct that we don’t have salary transparency—that’s also to respect the privacy of individuals. We do have annual salary reviews specifically meant to address inconsistencies in roles. As of now, there are minimal differences in salaries for people who have the same role. I am happy to discuss any of these issues with existing employees or potential candidates.

Explore other reviews about Pendo

5.0

Jul 13, 2026

People team

Recommend

CEO approval

Business Outlook

Pros

Pendo is fast-paced and not afraid to try new things. I've been here for a little over a year and am consistently surprised at how much change my team has been able to drive in such a short period of time.

Cons

As stated in the 'pro' section, Pendo tries new things! That is not for everyone. Part of trying a lot of new things is that some of them don't work as intended, and you have to pivot from there. Leaders are not always great at change management, so not all of the experiments that end in pivots feel well thought out the further removed from decision making that you are. I've worked in a lot of different environments and would rather be in a company that tries things than one that let's 'this is how we do it' calcify into something that can't be questioned or changed.

1

5.0

Jun 11, 2026

Enterprise account director

Recommend

CEO approval

Business Outlook

Pros

-great compensation once you surpass your quota- incentivized to be a top performer -Work/life balance is still considered important -the product is incredibly valuable and ever-evolving; there is no lack of innovation of the product -CEO genuinely cares for the company and the individuals -trust in the reps to know what is best for the company so you have the autonomy to operate in the way that you feel is best for the customer and for the company without incredibly stringent tools -I believe in the sales leadership that is place today and the direction that they are taking the company - they want us all to succeed. -great office and amenities -love my coworkers -sales leadership is open to feedback, even when it is incredibly busy -customers are incredibly happy with the product

Cons

-constantly changing priorities, which make Pendo not the right fit for everyone. You still have to get scrappy -it is a large product. If you are not willing to take the time to learn the product, this is not the right place for you. You need to know how to focus on value, and not expect simply a transactional sales process. You are not going to be spoon-fed, you must speak up when you are in need of additional learning opportunities

2

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Jobs at Pendo

Senior Pre- & Post-Sales Customer Engineer, Enterprise

Senior Pre- & Post-Sales Customer Engineer, Enterprise

Senior Pre- & Post-Sales Customer Engineer, Enterprise

Sr. Professional Services Engineer Consultant

Sr. Account Executive - Brazil (Texas Based)

Pendo

Ask about internal eNPS - Technical Pendo Employee Review

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