One of the worst run sales orgs I have ever seen - Sales Pendo Employee Review

1.0
Jul 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Solid product, smart & friendly peer coworkers, CEO answers most tough questions with high EQ and transparency

Cons

Roughly 65-70% of new sales hires across all segments in the last 12 months are no longer employed at the company. Reps are regularly fired with zero notice and no prior negative feedback given. Horrible onboarding experience, zero follow through from sales ops and leadership on their commitment w/ onboarding. Sales leaders for the most part do not have any level of investment in their reps as human beings. Revenue targets were consistently missed with zero accountability or decisive action from sales leadership. Many stories circulated of sexually inappropriate comments and gestures by senior sales leadership with zero consequences, highly alarming that this type of behavior has been swept under the rug which has to make you question everything from a cultural and inclusiveness standpoint that they are so loud about. Do not believe what your recruiters tell you, save yourself!

Explore other reviews about Pendo

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pendo is fast-paced and not afraid to try new things. I've been here for a little over a year and am consistently surprised at how much change my team has been able to drive in such a short period of time.

Cons

As stated in the 'pro' section, Pendo tries new things! That is not for everyone. Part of trying a lot of new things is that some of them don't work as intended, and you have to pivot from there. Leaders are not always great at change management, so not all of the experiments that end in pivots feel well thought out the further removed from decision making that you are. I've worked in a lot of different environments and would rather be in a company that tries things than one that let's 'this is how we do it' calcify into something that can't be questioned or changed.

1
5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

-great compensation once you surpass your quota- incentivized to be a top performer -Work/life balance is still considered important -the product is incredibly valuable and ever-evolving; there is no lack of innovation of the product -CEO genuinely cares for the company and the individuals -trust in the reps to know what is best for the company so you have the autonomy to operate in the way that you feel is best for the customer and for the company without incredibly stringent tools -I believe in the sales leadership that is place today and the direction that they are taking the company - they want us all to succeed. -great office and amenities -love my coworkers -sales leadership is open to feedback, even when it is incredibly busy -customers are incredibly happy with the product

Cons

-constantly changing priorities, which make Pendo not the right fit for everyone. You still have to get scrappy -it is a large product. If you are not willing to take the time to learn the product, this is not the right place for you. You need to know how to focus on value, and not expect simply a transactional sales process. You are not going to be spoon-fed, you must speak up when you are in need of additional learning opportunities

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