It was a very good experience - ITS Service Desk Consultant Penn State Employee Review

4.0
Aug 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, the tuition is waived off and the work is not that hectic

Cons

Less vacation hours and you have to dedicate 20 hours to doing work which doesn't involve your research

Explore other reviews about Penn State

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly professor and professional staff

Cons

Reassignment can take longer and can be a tedious process

4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Meaningful mission supporting community education and outreach programs. Gained valuable administrative and clerical experience, including scheduling, data entry, records management, and event coordination. Developed strong customer service and communication skills by assisting educators and community members. Worked for a well-respected public institution, which looks good on a resume. Opportunity to support nutrition education and public health initiatives, contributing to positive community outcomes.

Cons

Pay was very low compared to the responsibilities and cost of living. Limited opportunities for career advancement without changing positions or departments. Administrative work could become repetitive at times. Salary growth and raises were relatively modest.

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