4.0
Nov 22, 2012
Former employee, more than 3 years
State College, PA
Recommend
CEO approval
Business Outlook
Pros
Working at the help desk as undergrad allowed me to make friends with great people while assisting a great community and learning to be effective in a customer facing role.
Cons
ITS upper management tended to demonstrate a lack of decision making capacity when attempting to improve the infrastructure and services at Penn State