1.0
Sep 18, 2012
Former employee, less than 1 year
Mount Vernon, IL
Recommend
CEO approval
Business Outlook
Pros
Worked with some good people. Turning in a letter of resignation.
Cons
Never know what to expect from management, it seemed to be flavor of the month combined with a propensity of management to continue shooting themselves in the foot. Personally witnessed a trend of losing customers due to lack of concern by upper management. Upper management doesn't have a clue about customer service and communication to prevent problems falls on deaf ears ensuring reactive measures are taken instead of preventative measures.