Review - Team Leader Percepta Employee Review

Thank you for sharing your review and for the opportunity to provide input. We appreciate that you took the time to share your experience. It’s encouraging to see your recognition of our frontline leaders, their dedication, care, and consistency truly represent the heart of Percepta. Regarding the concerns raised about HR leadership, we take this feedback seriously, even though no specific incidents were mentioned. Over the past year, we’ve made several structural and cultural improvements to enhance employee experience and strengthen leadership connection across the organization, and these include: • Increased Communication Touchpoints: We’ve expanded regular check-ins with frontline leaders and employees through forums like Leadership Connections, one-on-ones, and some other team meetings. All designed to improve transparency and ensure every voice is heard. • Enhanced HR Support Accessibility: We’ve streamlined how employees can raise concerns or seek guidance, ensuring quicker response times and clearer escalation paths through employee surveys and direct engagement channels. • Leadership Development: We’ve continued to invest in leadership and HR training, focusing on empathetic leadership, active listening, and accountability to reinforce our people-first culture. • Wage Review Efforts: While ongoing, we’re collaborating with Total Rewards teams to assess market competitiveness and address pay equity across roles and regions. We also recognize that perception shapes reality and if some employees feel unheard or unsupported, it’s an opportunity for us to reflect and improve how we engage and communicate. We fully agree with the advice shared in the review, and meaningful progress starts with listening. We remain committed to learning from all feedback and continuing to build a culture of trust, empathy, and continuous improvement. Please let us know if you’d like additional details or if there’s a forum where we can further discuss this topic. Please email percepta.hr@percepta.com to continue the conversation.