A job not a career- rating is less than 1 star - Zone Manager Percepta Employee Review

1.0
Mar 19, 2018
Recommend
CEO approval
Business Outlook

Pros

I have to provide you with a minimum of 20 positive words about this company but all I can provide you with is, My coworkers. Today was my last day. If you need to get a job quickly then apply because they are desperate for labor.

Cons

Spent the last 7 years working for them. HR didn’t give a darn that I was leaving, I tried to Explain why I was leaving but not interested, there was no exit interview. He was more concerned he said in trying to hire on a bunch of new people for a recall. Things have really changed and for the worst! Metrics are manipulated, HR is a joke, merit increase is pennies. No support and conflicting messages. Yearly performance reviews are worthless and no Advice or guidance is given. Most jobs are going to Manila now. All of this comes down from the top. They are making cuts big time. And the people they aren’t cutting are abandoning a sinking ship. Overall moral is very bad and not just in one department but almost all of them

Explore other reviews about Percepta

5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

There is room for growth. Great health benefits. Flexible schedules. Great perks.

Cons

Compensation - Pay is low

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Percepta Response
5mo
Twenty years and still going strong — thank you for growing with us! We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work. Appreciate you!
4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Cons

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

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