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      Percepta

      Engaged Employer

      Percepta reviews

      I was floored. - Customer Service Representative Percepta Employee Review

      1.0
      Jan 22, 2019
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job didn’t seem all that bad. Being nice to people over the phone, you have to multitask like a boss. The staff and employees are somewhat approachable, but you have to initiate a Hello. If you need to get anything done...talk to Fletcher at the front desk, she’s the heartbeat of the place.

      Cons

      Well, one day a trainer/supervisor was explaining the details of the Benz, and the comment was made ‘so when your cop husband is beating you...’. It was said twice. My husband retired after 28 yrs in Law Enforcement. In today’s environment, you can’t say things like that. Against Law Enforcement is inappropriate, what if there were a lady in there who’s husband was in an abusive relationship? I sat down with management, but wasn’t sure of the outcome.

      avatar
      Percepta Response
      7y
      Good Afternoon, we addressed your concern at the time it was raised (you indicated that you were satisfied with the resolution at the time and remained with our company). Obviously we will not and cannot share personal details regarding an incident of this nature nor are we able to verify what has been presented on a public forum but we believe (and you agreed) that the situation was addressed, investigated and resolved to your satisfaction.

      Explore other reviews about Percepta

      5.0
      Jan 16, 2026
      Business operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

      Cons

      No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

      avatar
      Percepta Response
      5mo
      Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
      5.0
      Jun 24, 2026
      Instructional designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      On the ISD team we have a strong people-first team culture.

      Cons

      I don't have any currently.

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