Great Team Experience - Anonymous employee Percepta Employee Review

5.0
Aug 17, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of rewarding projects to work on with smart, dedicated, and diverse colleagues. There are heaps of roles at Percepta, I’ve been in several and have grown tremendously with each position. Like most workplaces you get what you put in. I’m lucky to work on a team with such highly engaged team members and a supportive boss.

Cons

Sometimes there’s so much going on it can be challenging to get answers or support from leadership. As an employee I work to understand everyone’s workloads and plan accordingly.

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Percepta Response
6y
It's great to hear you are working on some fantastic projects with such a great team. We strive to hire folks that work hard and are team players, much like yourself. We are currently in the process of launching our company-wide newsletter, which will give everyone more insight into many things happening, going forward. Thanks again for your hard work!

Explore other reviews about Percepta

5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

There is room for growth. Great health benefits. Flexible schedules. Great perks.

Cons

Compensation - Pay is low

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Percepta Response
5mo
Twenty years and still going strong — thank you for growing with us! We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work. Appreciate you!
4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Cons

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

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Percepta Response
10h
Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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