Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Percepta

      Engaged Employer

      Percepta reviews

      New Hire Review - Customer Service Agent Percepta Employee Review

      4.0
      Nov 28, 2023
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Atmosphere, co-workers, setting, perci-points, it's an easy job.

      Cons

      Ford's policies are structured in a way that puts the customers at a loss. As a customer service rep at heart, it's difficult deescalating customers who have every right to be upset.

      avatar
      Percepta Response
      2y
      Thank you for sharing your feedback! We're glad to hear that you appreciate the positive atmosphere, your co-workers, and the overall setting at Percepta. Your input regarding career progression and promoting individuals who are passionate about helping others is valuable! We're grateful for your contributions to Percepta, and if you have any further suggestions or feedback, please feel free to share.

      Explore other reviews about Percepta

      5.0
      Jun 24, 2026
      Instructional designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      On the ISD team we have a strong people-first team culture.

      Cons

      I don't have any currently.

      1.0
      Jul 2, 2026
      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company used to be a lot better

      Cons

      It went extremely downhill and they pretend you’re still getting paid enough to put up with that lol

      See reviews by: Helpful|Rating|Date|All
      Related searches: Percepta jobs | Percepta salaries | Percepta benefits | Percepta interviews
      Percepta reviewsPercepta Customer Service Agent reviewsPercepta review