Contract Call Center - Call Center Agent Percepta Employee Review

4.0
Mar 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Stepped up their pay for their phone analyst. Maybe different based on the program you are under less for other departments.

Cons

Health insurance is the normal deductible that has to be met before insurance pays 80% you pay 20%. Increase in how much comes out of your check. In addition, if anyone 18 or older smokes in your household you have to pay an additional $100. To have this removed you have to go through nicotine testing.

Explore other reviews about Percepta

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

On the ISD team we have a strong people-first team culture.

Cons

I don't have any currently.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

This company used to be a lot better

Cons

It went extremely downhill and they pretend you’re still getting paid enough to put up with that lol

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