Customer service - CSX Rep Percepta Employee Review

1.0
May 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent pay and vacation hours

Cons

Not enough accommodations for full time parents.

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Percepta Response
2y
Thank you for your feedback. We’re pleased to hear you appreciated the pay and vacation hours. At Percepta, we are dedicated to enhancing our support for all employees, including full-time parents. We are continuously working on initiatives to improve work-life balance and provide better accommodations. Your feedback is invaluable in helping us grow and improve. Thank you for sharing your experience. We wish you the best in your future endeavors.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

On the ISD team we have a strong people-first team culture.

Cons

I don't have any currently.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

This company used to be a lot better

Cons

It went extremely downhill and they pretend you’re still getting paid enough to put up with that lol

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