Payroll cuts make it nearly impossible to deliver a safe and clean store.
PetSmart Response
1mo
Hi there! We' encourage you to reach via the anonymous CareSmart line at 1‑800‑738‑4693 so you can connect with our team directly for support. Safety is our utmost priority and we'd like to learn more so we can help. Thanks for taking the time to share this with us.
If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.
Cons
Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.
PetSmart Response
2d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.