It was always fun working with the animals however it also deals with customers and they can be difficult. - Pet Care Specialist PetSmart Employee Review

4.0
Oct 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Being able to always work with animals learning some much knowledge about animals helping customers with their needs

Cons

customers can be difficult and do not take your advise they have strict rules on appearance and dress code

Explore other reviews about PetSmart

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job and location nice

Cons

None that I can think of

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Dynamic environment with good opportunities in various departments

Cons

Leadership cuts at store level led to overworked environment and that had a profound impact on employees' ability to keep up minimum standards of quality and safety, especially in the salons.

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