Pros
This store is probably the best big box retail store in the county as far as customer service. The only other stores I've seen with the level of friendliness and customer service in the area are Festival Foods and Best Buy respectively. The people genuinely care about animals, and for the most part contribute to the duties that need to be done. Fun place to work. Workers are not generally put under a great deal of pressure for minor infractions. Excellent job for part time employees. The only up I can give to upper management is that if you have a limited time to work, management will only schedule during those times.
Cons
Top management are not to be trusted; they spend their time hanging out in the office even after they have promised to help get duties complete on the floor. Lower management relies on rank and file employees to go the extra mile and help them out. Upper management has a history of duplicity, even ranging to clearly unethical business conduct. concerning customers Top management has created a culture of discrimination against males. One male manager hired in the past 4 years (knowing it would be temporary), and he had exemplary qualifications, with at least 6 or 7 positions in that time. Males are regularly given distasteful tasks. Males are regularly harassed about minor violations in policy that females regularly flaunt.