Good job, iffy management. - EARLY MORNING STOCKER PetSmart Employee Review

3.0
Nov 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Extremely flexible schedule. They are good about following your availability and making sure you get the hours you can work. They are also very good at letting you get extra hours or staying longer than your shift if you want to. The stocking was typically 5 or 6 in the morning until 11 or 12. There is always lots of work to do so time flies pretty quickly.

Cons

The management is very disorganized. I was told one thing by the store manager, and another by the manager directly below her. The store manager at the time I was there would go on 1-3 smoke breaks every hour but would complain when people paused for a minute or two from stocking. They were also way too lenient about some things. Some guys that got hired after me would repeatedly show up an hour or more late or sometimes not even show up without notice. They let it fly. Also, many times I would show up right at 6 and have to wait 10-15 minutes for the manager to get there and unlock the door. Another negative is that they would throw away perfectly good toys after they were on clearance for a certain amount of time, and wouldn't let me donate them to the different adoption agencies that they "support."

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5.0
Jul 13, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

everyone communicates and willing to pass on knowledge

Cons

no cons that i can think of

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff care a lot and try their hardest but it leads to burn out and being taken advantage of by a company the does not care about YOU.

Cons

Poor management. No work life balance. Bad scheduling. Bad pay. No communication. Leads expected to work more than 10 hours a day during high volume periods, Be responsible for too many things. You run around like a chicken with it's head chopped off the whole time you're at work. Staff are snippy, and rude. A few are okay. Company has you working bare bones, and does not care. Pet parent's are weird, and I don't think have realistic expectations that the boarding facility is more like dropping your dog off at a dog shelter for a week while you go on vacation than a "fun time" for your dog. Dogs get fed, watered, pottied. If that is all you care about, then use the PetHotel. If you want your dog to have fun, and be out of a stressful environment (few dogs do well with constant barking and noise all day, plus being stuck in a cement run, thrown in with a bunch of other dogs who have never been properly socialized) just do in home boarding. I would never board my dog at a place like this.

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