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      PetSmart

      Engaged Employer

      PetSmart reviews

      Fair Management - Customer Engagement Leader PetSmart Employee Review

      4.0
      Mar 29, 2019
      Customer engagement leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management and Wages are fair, but not the greatest. Nice staff!

      Cons

      Scheduling is a bit wack

      avatar
      PetSmart Response
      7y
      Thank you for the feedback Keep working with your management team on your schedule, and they'll do their best to accommodate. Please know you can also contact the CareSmart line at 1-800-738-4693 with any questions or concerns. Thank you, again.

      Explore other reviews about PetSmart

      5.0
      May 26, 2026
      Pet stylist (dog groomer)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job and location nice

      Cons

      None that I can think of

      2.0
      Jul 6, 2026
      Pet salon leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dynamic environment with good opportunities in various departments

      Cons

      Leadership cuts at store level led to overworked environment and that had a profound impact on employees' ability to keep up minimum standards of quality and safety, especially in the salons.

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