Pros
If you're wanting to work at Petsmart, hopefully you should have a very decent tolerance with animals. I took this job fresh out of high school to make some extra cash for further studies and college. And that's the only thing I would recommend why to work here. The pay isn't terrible, but not sustainable either. The entire pet care department is friendly and helpful. We all learn off of each other and gradually improve. I just wish the same applied to the other departments. 99 percent of the employees are very friendly. Most of the work gets done come closing time and it's not that stressful, even on the weekend rush.
Cons
Our management kept changing so we had to deal with every little quirk that came along with them. For example in pet care, our former store manager insisted we keep cricket bags stocked at all times (To avoid stopping for customers to count crickets) but now with the latest manager, he could care less. However, he wants everything faced and all products touching the end of the shelf. It's just hard to keep up with all these changes and then having the new management expect us to cater to their every whim. We have two managers that came from the same previous location (In order to "straighten our store out" no doubt) and are very unhelpful. One of the new managers called the previous store manager a "moron" and said all of us employees need to be retrained. 10 minutes later she then took a smoke break. Any questions or concerns I had never went by them, but instead the pet care manager.
