Used to be a good Company to work for. - Anonymous employee PetSmart Employee Review

I had over 7 years with the company. When I was hired the mgmt was trained "on the job" and those mgrs know a lot. Now, mgrs are sent to other store to learn procedures and they come back knowing nothing. I've heard they are going back to the old way this year. Don't be a "whistle-blower" because you'll be the one that loses your job. Yes, I spoke up one to many times when I refused to violate policies as requested. I reported some inconsistencies in another store. Within a month I was terminated and the manager that is violating all policies still has their job. The customer service scores were better when the Manager did the actual schedule instead of a "machine" doing it. I was always UNDER payroll budget when I made it.