Pros
Working with owners and their pets Benefits packages Base hourly pay provided incase of low commissions Decent equipment provided Vacation offered to full-time employees Easy computer program for scheduling and checking in dogs
Cons
High turnover in management Management is uncaring of staff members as people Unrealistic sales goals Lots of paperwork to have done daily and weekly in between grooming the 8 dogs a day minimum that they want you to do. Plus, 3 weekly call logs to be completed in 4 days. One call log that requires you to call a customer 3 times before leaving a message, if they don't answer. This is even as a regular groomer and not a salon manager. Too much emphasis on sales and not enough on wellness of employees and pets. Salon manager at this specific location was horrible at communicating. She also displayed favortism towards certain employees. She was unreasonable with giving time off. She mixed her personal life with work. Managers never recognize good work done, but are always quick to write you up for anything done wrong. (i.e. not achieving sales goals) Management will make you feel expendable even if you've worked for the company for years.
