Overall Positive Experience for a First-Time Job - Part Time Sales Associate PetSmart Employee Review

4.0
Jun 15, 2023
Recommend
CEO approval
Business Outlook

Pros

- Managers are extremely understanding about call-outs and relatively laid back - Schedule changes for school or other responsibilities are easy and painless to make ahead of time - Pay is decent and benefits are offered (albeit in a certain timeframe after employment) - Perks program lets you get free stuff if you get enough points from managers and coworkers

Cons

- Aside from pre-determined off days, schedule and hours are extremely inconsistent from week to week - Management periodically cuts hours out of the blue (for example, I was only working 9 hours a week before leaving despite having almost full availability outside of two mandatory school days) - Difficult to move up or change positions in the company - Frequently understaffed on most days despite being the largest and busiest location in Brandon

Explore other reviews about PetSmart

5.0
Jul 13, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

everyone communicates and willing to pass on knowledge

Cons

no cons that i can think of

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff care a lot and try their hardest but it leads to burn out and being taken advantage of by a company the does not care about YOU.

Cons

Poor management. No work life balance. Bad scheduling. Bad pay. No communication. Leads expected to work more than 10 hours a day during high volume periods, Be responsible for too many things. You run around like a chicken with it's head chopped off the whole time you're at work. Staff are snippy, and rude. A few are okay. Company has you working bare bones, and does not care. Pet parent's are weird, and I don't think have realistic expectations that the boarding facility is more like dropping your dog off at a dog shelter for a week while you go on vacation than a "fun time" for your dog. Dogs get fed, watered, pottied. If that is all you care about, then use the PetHotel. If you want your dog to have fun, and be out of a stressful environment (few dogs do well with constant barking and noise all day, plus being stuck in a cement run, thrown in with a bunch of other dogs who have never been properly socialized) just do in home boarding. I would never board my dog at a place like this.

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