petsmart associate - Sales Associate PetSmart Employee Review

5.0
Apr 18, 2024
Recommend
CEO approval
Business Outlook

Pros

amazing employees, management is very friendly, compassionate, and welcoming. very diverse, very understanding, lots of fun to work here. best retail job I've ever worked!

Cons

pay is low, but much better than avg. retail associate compensation.

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PetSmart Response
2y
Thank you for your review! We're thrilled to hear that you enjoy working with our amazing team and appreciate our welcoming atmosphere in #LifeAtPetSmart. Your feedback on compensation is noted, and we're committed to ongoing improvements. We value your contributions in our mission to do Anything for Pets!

Explore other reviews about PetSmart

5.0
Jul 13, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

everyone communicates and willing to pass on knowledge

Cons

no cons that i can think of

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff care a lot and try their hardest but it leads to burn out and being taken advantage of by a company the does not care about YOU.

Cons

Poor management. No work life balance. Bad scheduling. Bad pay. No communication. Leads expected to work more than 10 hours a day during high volume periods, Be responsible for too many things. You run around like a chicken with it's head chopped off the whole time you're at work. Staff are snippy, and rude. A few are okay. Company has you working bare bones, and does not care. Pet parent's are weird, and I don't think have realistic expectations that the boarding facility is more like dropping your dog off at a dog shelter for a week while you go on vacation than a "fun time" for your dog. Dogs get fed, watered, pottied. If that is all you care about, then use the PetHotel. If you want your dog to have fun, and be out of a stressful environment (few dogs do well with constant barking and noise all day, plus being stuck in a cement run, thrown in with a bunch of other dogs who have never been properly socialized) just do in home boarding. I would never board my dog at a place like this.

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