Pros + Cons of PetSmart - Sales Associate/Cashier PetSmart Employee Review

3.0
Sep 17, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to interact with many different animals, mainly dogs and cats but I had a bearded dragon come in, rats, a parrot Most of all the customers were nice and interesting to talk too You have the ability to make an animal just a bit happier and healthier The staff was really nice and kind and really cared

Cons

Athough most of the customers were really enjoyable the ones who who not were evil Although you see how many people do truly care about their pets ( not based on how much one spent, just by the demeanour and affection) and who does not and it can be sad. Working part time sometimes I only got one or two shifts a week Made about $200-$310 / week

Explore other reviews about PetSmart

5.0
Jul 13, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

everyone communicates and willing to pass on knowledge

Cons

no cons that i can think of

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff care a lot and try their hardest but it leads to burn out and being taken advantage of by a company the does not care about YOU.

Cons

Poor management. No work life balance. Bad scheduling. Bad pay. No communication. Leads expected to work more than 10 hours a day during high volume periods, Be responsible for too many things. You run around like a chicken with it's head chopped off the whole time you're at work. Staff are snippy, and rude. A few are okay. Company has you working bare bones, and does not care. Pet parent's are weird, and I don't think have realistic expectations that the boarding facility is more like dropping your dog off at a dog shelter for a week while you go on vacation than a "fun time" for your dog. Dogs get fed, watered, pottied. If that is all you care about, then use the PetHotel. If you want your dog to have fun, and be out of a stressful environment (few dogs do well with constant barking and noise all day, plus being stuck in a cement run, thrown in with a bunch of other dogs who have never been properly socialized) just do in home boarding. I would never board my dog at a place like this.

See reviews by: Helpful|Rating|Date|All