Be prepared for politics - Operations Manager Petco Employee Review

3.0
Oct 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Petco has opportunites for growth if you are patient and have a manager willing to go to bat for you. It also can be a very fun place to work- like all retail stores, it all depends on your team of management and coworkers. There is a lot of work to be done, and if you work hard it's easy to stand out.

Cons

Too much politics. The district manager pins general managers on one another, so every store secretly hates all the others. The district manager says one thing and does another. I've worked for many retail companies and would still be at Petco if it weren't for the district manager, she's very untrustworthy.

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5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and great people

Cons

There is no cons here

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Sexism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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