Petco? more like Pet-NO - solutions generalist Petco Employee Review

1.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with animals...if you can find the time in between everything else. Decent discounts for your own pet supplies.

Cons

You will either get way too many hours or not nearly enough. There's somehow never enough people on staff to get things done even if we work quickly and efficiently. People who have been here for months and months don't have the proper training because there's basically no time to do it. You are not allowed to do it on your own time because the company doesn't want to invest in its employees. If you have a bad manager then it's impossible to get rid of them. If you have a good one they will get burnt out quickly and leave. Corporate is turning this pet supply company into an AI slop 5 Below knockoff. They also keep adding more and more metrics (and annoying questions we have to ask guests) and responsibilities without increasing pay, benefits, or any sort of bonus or compensation. Management encourages psychological manipulation just to sign people up for VCC/P. ("Don't take no for an answer", etc.) There is no incentive to this besides getting to keep your crappy job another day.

Explore other reviews about Petco

5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Hours are good, flexible job

Cons

I don't know really, good job

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Gender favoritism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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