Animals do NOT always come first - Companion Animal Specialist Petco Employee Review

1.0
Nov 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Entry level job. As a temporary job for high school students looking to make some summer money, this would be an okay place to look.

Cons

Any expertise in the animal field is completely overlooked - employees are 'trained' to Petco standards which are completely inadequate. Store focus becomes product oriented, not enough hours are provided to complete animal care, specialists are constantly working the register or stocking shelves, and the animal care SUFFERS. When senior management is notified of these issues (repeatedly), promises are made, but zero action is taken. Constant changes to planogram and store layout demand time and attention, and ultimately frustrate both the employees (who have to reorganize) and the customers (who can no longer find the products they're used to purchasing). High turnover rate due to emotional exhaustion.

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5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and great people

Cons

There is no cons here

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Sexism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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