pretty good place to work - Operations Manager Petco Employee Review

3.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

working with the animals and personal pets that come into the store. working with some pretty good peole who care for the animals more then just the bottom line. good chance for advancement. the turn over rate is about normal for retail. the comunication from nsc to the field is pretty good and getting better, we are kept up to date as to what is going on.

Cons

goals that are at times not possible to achieve. the pay could be better for what the company expects for results and the hours you must put in. the benefits are about inline for what other companies offer.

Explore other reviews about Petco

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and great people

Cons

There is no cons here

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Gender favoritism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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