Store Leader - Store Leader Petco Employee Review

3.0
Nov 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits, only requires 45 hour work weeks, lots of opportunity to advance, great co workers that love pets at a store, not corporate, level.

Cons

High pressure, say one thing but do another, low level of job security, people in upper management come across as desperate and anxious. Stressful. Lack diversity the higher you go up the chain. Cheap. Expect staff to do store repairs and cleaning that is beyond the normal persons ability level. Raises practically non existent. Say they pay for performance thru their bonus program but if you earn a bonus they raise your metrics so high the next year that earning your bonus becomes impossible. Very much a top down organization. Payroll is an issue. You never have enough hours to do everyhing asked of you. Timing of projects is awful.

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Petco Response
7y
Thank you for your honest review, we are grateful for your employment with us and value your opinion. While we’re happy to hear you enjoy working with your team, we regret to hear of your other concerns. We do our best to adapt to changes in the business, but we want to ensure your concerns are being heard. We encourage you to share your feedback with your management or share your thoughts on the Petco Hotline at 1-888-736-9834 or http://petcohotline.com/ so we can get a better understanding and work towards resolving them.

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5.0
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Recommend
CEO approval
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Pros

Good environment and great people

Cons

There is no cons here

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Sexism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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