Current Employee - Anonymous employee Petco Employee Review

Petco does not do a very good job of valuing employees with tenure or with internal promotions. When working in stores pay is low and annual increases are always very minimal (1-2%). In stores and in the support center, promotional increases have a cap based on %, even if that % increase puts you at less than the minimum for that position. After being moved into higher ranking positions multiple times without a pay increase, I expressed my concerns to my supervisor about what the salary ranges were for my position and I was told that “information could not be disclosed but I am probably making 15-20% less than the minimum.” It is very disheartening to hear that, and then when asked to be raised to the minimum for that role, be told not to ask and to just wait until review time to see if I get brought to the minimum then. Then you hear about new partners being hired into the same or similar roles making 40-50% higher salary after you have been working for the company for over a decade. Why set minimum salaries of what you should be paid to do the job if partners aren’t actually going to be paid that?