Good if you like animals and can tolerate customers. - Cashier/Sales Associate Petco Employee Review

4.0
Sep 3, 2009
Recommend
CEO approval
Business Outlook

Pros

I've had many opportunities to learn new things (about animals and how to care for them). Some days, I've spent decent portions of my shift mainly playing with animals. With the exception of one or two people, everyone at my store cares a lot about the animals and does their best to properly care to them.

Cons

Non-managers are usually given very few hours, and (except around Christmas) there are very few people working at the same time. (Most often, there are only three people working a shift. It can get crazy when the store gets busy.) The pay is low, but that's to be expected in a retail job. When working as a cashier or on the floor, you have to stand for hours and hours on end, but that's also to be expected. Few, if any, chances for a bathroom break if you aren't working a long enough shift to get a meal break, especially as a cashier.

Explore other reviews about Petco

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and great people

Cons

There is no cons here

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Gender favoritism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

See reviews by: Helpful|Rating|Date|All