Hard work is rewarded - Anonymous employee Petco Employee Review

4.0
Sep 7, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are opportunities for advancement within the company if you work hard and express interest in being promoted. Recently, live animal departments have undergone "right sizing," species that don't sell well at a specific store location have been removed out of x store's planogram. This was a long time coming, now animals are more managable and we can provide the best care that they need and deserve. Customer service and exceeding expeptations is a high priority of the company, BUT...

Cons

We need more hours!!! AND a more sophisticated, real-time inventory system. The most common complaints I hear from customers are, a) "You need more people to help customers" and b) "You never have what I need in stock."

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5.0
May 6, 2026
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CEO approval
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Pros

Good environment and great people

Cons

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1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Gender favoritism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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