Upper Management is completely clueless and willing to throw anyone under a bus - Assistant Manager Petco Employee Review

2.0
Sep 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Some great people there.... definitely not all, but you have people that genuinely care about animals.

Cons

Upper Management has no clue... continuously mistreating employees in some cases illegally. And cutting costs to try and keep up with PetSmart (who from the outside seems to be doing it right). If you work you will be given more and more until you can't do it all and then they will reprimand you. I was told by DM that I was the best worker in the store one day and the next screamed at in front of staff and customers for not finishing another team leads work.

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5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and great people

Cons

There is no cons here

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Gender favoritism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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