Great direction from the top, ruined by field leadership. - General Manager Petco Employee Review

3.0
Oct 9, 2020
Recommend
CEO approval
Business Outlook

Pros

The direction that our top level leadership is moving the company in is inspiring. Support from peers is great. Benefits are good, and continue to improve.

Cons

Mid level field leadership is missing the message that is being delivered by the Executive team and is distorting the vision that they have for the future of Petco.

avatar
Petco Response
5y
Thank you for your honest review, we will be sure to share your experience and feedback with our team.

Explore other reviews about Petco

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and great people

Cons

There is no cons here

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Sexism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

See reviews by: Helpful|Rating|Date|All