General Manger - General Manager Petco Employee Review

3.0
Feb 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Decent pay and schedule, typical for a retail environment. Company cares about the animals they care in the stores more than they do anything else.

Cons

District managers rule by scare tactics but have no real ideas of their own to help or promote the business. Surveys are given the most importance, but many of the results are false. High scores are ignored and praise is given to the districts with the highest scores.

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5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and great people

Cons

There is no cons here

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Sexism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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