Not enough Time or Staff - Anonymous employee Petco Employee Review

3.0
Mar 27, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, fair pay and decent on the job training.

Cons

There are not enough hours provided to get the job done at the expected level. This causes frustration and burnout. Most of the upper management worked at a time when there were more people per shift running the store. With animals to take care of, customers to wait on and stock to work it is surprising that a Petco store has less employees per shift then the local gas station. The focus is in the wrong places. Constant pressure to maintain a daily high score on surveys that do not truly reflect how the store is doing because any store that has less then the highest ranking is no good.

Explore other reviews about Petco

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and great people

Cons

There is no cons here

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Gender favoritism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

See reviews by: Helpful|Rating|Date|All