Easy job, conflicting managers - Sales Associate Petco Employee Review

2.0
Mar 4, 2011
Recommend
CEO approval
Business Outlook

Pros

The sales associate job is relatively easy-- cashiering, help customers get fish or small animals, take out the trash. The wage is minimum. The difficult part of the job is the lack of communication between managers. One manager will tell you to do one thing, and the next minute, another manager will tell you to not do that. The managers do not agree on what to do. It makes for a stressful job when you are stuck between two managers (or more) who cant agree on anything.

Cons

Working in a pet store is dirty and smelly. Cleaning out the dead fish, cleaning out the dusty and pungent wastes from small animals, and taking out 50lb or more trash cans filled with soiled litter or trash. Excessive breaks taken by managers. Excessive smoke breaks from managers, who come in smelling of cigarette smoke. Managers who sit and chat in the office while you are the only one on the floor checking customers out or helping customers. This makes you feel frustrated because they are laughing or telling jokes in the office while you are working. Not a great way to boost morale. Load comes late, and we have to stay past our shift to receive load. Lack of respect for workers, you get the feeling you have been there for a week, even though you have worked there for much longer.

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5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and great people

Cons

There is no cons here

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Gender favoritism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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