Draining, demoralizing, exhausting - Anonymous employee Petco Employee Review

2.0
Jan 13, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bring your pets to work, and great new building. Some of my co-workers are wonderful and very hard working. The pay is comparable if you're coming from outside the company.

Cons

Leadership doesn't care about its people. Everyone is working three people's jobs, no work life balance. No matter how hard you work they will offer no support or acknowledgement of a job well done. Their top priority is the bottom line, even if it's at the expense of the animals, customer, and employees. The HR team is unresponsive and doesn't want to deal with the very obvious low morale in the building. The policies will often change without notice or proper explanation. PTO is laughable and you are expected to be able to respond to emails when you are on PTO. The CEO is very concerned with tiny details and seems to have no eye on the bigger prize. The list goes but my recommendation is to stay away from Petco

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Pros

Good environment and great people

Cons

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1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Gender favoritism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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