Was great until I was the only groomer! - Dog Groomer Petsense Employee Review

3.0
Aug 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Wonderful people I worked with, great training program for groomers

Cons

After both of our other groomers quit I was left with the entire work load, 7 days a week sometimes from open to close. It would have been nice if they had told people we were short and tried to actively find more groomers or at least bathers, but it was like they didn't have time for that. The manager that they hired was very forgetful but because he had so much pet store experience they wouldn't let him go even though there was so many customer complaints. They eventually shut down the store, a year or two after I quit.

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The clients were really the best thing about it. They did let me start a program where we groom shelter dogs once a week and put them on social media to get them adopted.

Cons

Management was incompetent , petty, and extremely passive aggressive, no help from corporate at all.

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