Good things coming - Store Manager Petsense Employee Review

3.0
Sep 6, 2021
Recommend
CEO approval
Business Outlook

Pros

New leadership with ability to increase efficiency, service levels and engagement. Competitive wages for hourly team members.

Cons

Some Sr. Leadership do not listen or seem to care about employee opinions or ideas. SM pay remains low inspite of raises across the board for hourly employees.

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The clients were really the best thing about it. They did let me start a program where we groom shelter dogs once a week and put them on social media to get them adopted.

Cons

Management was incompetent , petty, and extremely passive aggressive, no help from corporate at all.

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